Experience and Stability: Prioritize providers with a proven track record. Established companies with extensive experience in benchmarking and auditing demonstrate expertise and are more likely to provide long-term support. Their early entry often reflects a genuine commitment to energy efficiency, not just a fleeting market opportunity.
Pricing and Value: While cost is a factor, don't solely focus on the lowest price. Unusually low or high prices can be red flags. A reasonable price, reflecting the complexity of the service, is essential. The average cost for preparing and filing an annual benchmark report is approximately $400.
Specialization and Focus: While engineering and architectural firms may offer benchmarking services, consider providers specializing in this area. Benchmarking and auditing should be their core competence, ensuring dedicated attention and expertise. This focus translates to more efficient processes and lower costs.
Reputation and Client Feedback: Seek feedback from other organizations that have used the provider's services. While testimonials are valuable, reaching out to multiple references provides a broader perspective.
Accessibility and Responsiveness: Ensure you can easily connect with product experts who can answer your questions directly rather than relying solely on sales representatives or assistants. Timely and accurate information is critical.
Local Presence and Support: Choose a provider with a physical presence in California, including a verifiable mailing address and phone number. This facilitates communication and support.
On-Site Capabilities: Confirm the provider has local Professional Engineers (PEs) or Architects who can conduct on-site visits for ENERGY STAR certification (which qualifies for an audit exemption), document energy and water improvements, and perform audits or retro-commissioning. The local presence tends to make scheduling more manageable and your costs lower.